Emma Townley-Smith, DFA Stanford ‘16, is an Associate Product Manager at Capital One Labs.
“DFA skills are super relevant in the early stages of product development. We go through a lot of interviewing, problem space scoping, and stakeholder management. It’s pretty much a 1 for 1 translation of DFA project skills. Even if you’re not going to be a designer, it’s valuable to understand the design mindset — it gives you a serious leg up in multidisciplinary teams. I also work in consumer finance products, where being sensitive and empathetic with your users is especially important. DFA gave me the skills to reach out and connect to people in an empathetic way around this sensitive topic, and create products that really meet user needs.”
All week long we’re welcoming 2017 DFA graduates to the alumni network and celebrating our current DFAlumni! Check back in for daily stories featuring how alumni are applying their DFA skills and experience in their careers.
Are you a DFAlumni and wanting to stay connected to the network? Tell us about yourself here.